03 Dec 2025| Online

Communication skills, Influencing skills, Leadership and management, Personal development, Research, data and evidence

Trainer: Tom Bryant
Agenda: View PDF
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Open course prices

Private Sector

£595 +VAT

£545 +VAT (if registering more than 1 place)

Public Sector

£445 +VAT

£395 +VAT (if registering more than 1 place)

Charity

£395 +VAT

£345 +VAT (if registering more than 1 place)

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customer.service@dods-training.com

Participants will explore how Copilot Chat works and how it can support everyday tasks and workflows. Through live demonstrations and guided practice, they will learn to design, test, and refine prompts using frameworks such as CLEAR and RISE to ensure clarity, accuracy, and relevance in AI-generated outputs.

The course showcases real-world applications and case studies demonstrating how Copilot Chat can streamline reporting, summarising, research, and analysis. Participants will connect their learning to their own work context, identifying practical ways to integrate Copilot into individual and team workflows.

A key focus will be on using AI responsibly and ethically, with examples addressing data privacy, bias, and the importance of human oversight. By the end of the day, participants will co-create a personalised prompt toolkit and library to support continued application in their workplace.

By the end of the course, participants will have the skills, strategies, and confidence to use Microsoft Copilot Chat productively and responsibly, freeing time for higher-value work and increasing their overall effectiveness.

Learning Objectives:

  1. Understand how Microsoft Copilot Chat works and how it can support day-to-day tasks and workflows.
  2. Develop effective prompting techniques using frameworks such as CLEAR to structure prompts with clarity, context, and examples.
  3. Evaluate and refine AI-generated outputs using iterative methods like RISE to improve accuracy, reliability, and relevance.
  4. Recognise the ethical considerations, risks, and responsibilities associated with using AI tools in professional settings.
  5. Apply Copilot Chat strategically to real-world scenarios and organisational workflows to enhance productivity and collaboration.
  6. Create a tailored prompt toolkit and personal library of ready-to-use, work-specific prompts for immediate application in the workplace.

Outcomes - By the end of the course, participants will be able to: 

  • Confidently navigate and use Microsoft Copilot Chat, understanding its key features, functions, and limitations.
  • Design and test effective prompts using clarity, context, and examples to generate high-quality, relevant outputs.
  • Evaluate and refine AI-generated results, applying structured frameworks (e.g. CLEAR, RISE) to improve accuracy and usefulness.
  • Use AI tools responsibly and ethically, recognising issues such as data privacy, bias, and misinformation, and applying practical safeguards.
  • Integrate Copilot Chat into real-world tasks, embedding prompting techniques into everyday workflows and team processes.
  • Create a personalised prompt library, tailored to their specific roles, challenges, and productivity needs.
  • Translate learning into action, identifying clear next steps for embedding AI-assisted work practices with confidence and accountability.