03 Dec 2025

Communication skills, Influencing skills, Leadership and management, Personal development, Research, data and evidence

Trainer: Tom Bryant

Open course prices

Private Sector

£595 +VAT

£545 +VAT (if registering more than 1 place)

Public Sector

£445 +VAT

£395 +VAT (if registering more than 1 place)

Charity

£395 +VAT

£345 +VAT (if registering more than 1 place)

If you have any questions regarding our open courses or wish to attend an event, please contact:

customer.service@dods-training.com

This course is designed for all civil servants, from support staff to specialists and managers. It offers an accessible introduction to the technologies shaping our work and explores how public servants at every level can play an active role in tech-enabled change. Whether you’re supporting policy, delivering services, or managing operations, developing the right mindset and skills is essential.

Technology is reshaping governments and public services across the world. To deliver effectively in this evolving environment, everyone in the civil service—regardless of grade or role—needs a confident understanding of emerging tech trends, workplace technologies, and the culture shifts that underpin successful transformation.

We explore the real-world impact of tools like AI, automation, and data analytics, and consider how to contribute to a modern, connected workplace culture that supports innovation and adaptability.

Learning Objectives:

  • Analysing Tech trends and impact of emerging tools like artificial intelligence, machine learning, robotics, automation, and data analytics
  • Understanding components and stages of successful transformation, including clear vision, skill development, and culture change
  • Overcoming common pitfalls, such as resistance to change or lack of shared mindset
  • Supporting a future-ready workplace culture that enables collaboration, agility, and innovation
  • Developing essential 21st-century skills including tech fluency, emotional intelligence, adaptability, and resilience