With a career spanning over 25 years, Tom has successfully led and delivered large-scale change initiatives, developed impactful learning programmes and coached Senior Leadership Teams across many large multinational companies and several world governments. His extensive learning strategy and digital transformation experience has led to roles such as a Global Head of L&D for Colt Technology Services, Global HR Transformation Lead for HSBC and Senior Advisor in the Cabinet Office, British Government.
Tom has a Master’s in HR from the US and started his career in Accenture as a Talent & Organisation Performance Consultant working with clients such as Barclays, Centrica, British Gas and 20th Century Fox. In early 2014, he was invited to become the Senior Advisor in the Cabinet Office owning digital skill transformation across the British Government. During his time in government he published the world’s first of its kind detailed Digital Skills Matrix for Civil Servants and helped create the British Government’s first internal Digital Academies. After the British Government post, he worked with other world governments on their digital capability such as governments of Malaysia and India.
Over the past ten years he has worked with Private and Public Sectors and partnered with top universities such as Imperial College London and University of London in developing their senior leadership teams in emerging technologies and impacts of AI. Other highlights have been developing a Digital Emotional Intelligence (DEQ) Leadership Framework that was published in Oxford University Press textbooks in 2021.
Tom is currently focusing on consulting in Human-Centered AI Transformations, ensuring organisations develop future-ready workforces and sustainable business strategies in the Age of GenAI. He has ongoing advisory for clients within Government, Higher Education, Financial Services and Defense & Space, working with teams on awareness, strategy and capability building of AI and the impacts to their sectors.
Tom is also an active writer, educator and conference speaker and has enjoyed producing TV programmes and corporate videos and appearing on radio and the BBC as an expert commentator. His passion lies in aiding organisations and governments to smoothly navigate change and develop adaptive resilience, evolving our human Emotional Intelligence in the age of Artificial Intelligence.