26 Feb 2020| London

Communication skills, Personal development

Trainer: Katie Driver
Agenda: View PDF

Open course prices

Private Sector

£595 +VAT

£545 +VAT (if registering more than 1 place)

Public Sector

£445 +VAT

£395 +VAT (if registering more than 1 place)


£395 +VAT

£345 +VAT (if registering more than 1 place)

If you have any questions regarding our open courses or wish to attend an event, please contact:

Alice McDavid
Head of UK Training
+44 (0) 7880 195 011

The ability to handle face to face meetings and briefings with confidence and impact remains a key skill, even when working in an increasingly online world.  This event will help participants to speak more persuasively in formal meetings and brief senior leaders and stakeholders calmly and effectively. Participants will learn how to prepare and plan for crucial face to face conversations so they can feel more confident even before entering the room. Exploring language, tone and physical presence, the event will build participants’ ability to speak clearly, concisely, calmly and with influence even when facing questions and debate. We will also consider the additional challenges which arise when briefing as a team. Exercises and discussion will help participants to develop a more self-assured approach to formal conversations, supported by strategies which work for their own circumstances.

Who will benefit from attending

People who need to engage effectively and persuasively with senior leaders or important stakeholders in order to achieve their organisation’s goals.

Learning outcomes

Participants will:

Understand what’s required in face to face settings and why different approaches are often needed
Discover how to prepare materials and mindset in order to increase self-confidence
Learn how to select and structure relevant information so that they can deliver a clear and concise briefing in a logical manner
Explore ways to engage with their audience by establishing rapport through verbal and non-verbal approaches, understanding different communication preferences, and listening well
Develop the ability to handle questions and challenges calmly and effectively
Know what to anticipate and how to deliver when briefing as part of a team
Practice their face to face briefing skills and learn from the experiences of others on the event as well as exploring real life examples and case studies

Organisational benefit

Better face to face briefings between staff and senior leaders help to improve the flow of information within organisations and enable better decision-making.  Better meetings with key stakeholders help to establish and maintain trust and improve communications.